Get kids excited about learning.
Keeping kids motivated when they have to sit in class all day, every day can be tough. So why not mix it up with a field trip to John Hancock Observatory? It's a great way to bring your curriculum alive with dramatic murals charting Chicago's history, spectacular 360-degree views spanning four states and a ride up the country's fastest elevator.
How and when do I purchase tickets?
Please fill out the online reservation form (see above) and you will receive a confirmation the following business day. We might be able to accept a walk up group, but booking a minimum of one week in advance ensures the best service. If you're looking at spring dates, 3 months in advance is recommended.
Will I receive a confirmation of my group order?
You should receive a confirmation the following business day. If you don't, please contact us again since that means we did not receive your request.
How does our group check-in?
All groups should arrive through our Delaware (north side of building-one way street heading east) or Michigan Avenue entrances. The Delaware entrance provides barrier free access. If arriving through Delaware, entire group will take the escalator down to the lower level concourse where the group leader will check in with your JHO confirmation number. If arriving through Michigan Avenue entrance, group will take the stairs down to the Garden Plaza level and proceed to Observatory entrance at the back of the lower level concourse. Please confirm final counts before the cashier processes your transaction.
What is your payment policy?
And what forms of payment do you accept?
No deposit is required. We gladly accept Visa, Mastercard, Discover, American Express, cash and company checks (but not personal checks). Call toll free for pricing at 1.877.875.6940 or download the appropriate group booking form and fax.
Can the kids get lunch there?
They sure can. Feel free to peruse our kids' lunch menu. Just keep in mind all orders (minimum of 20) must be placed and paid in full at least 3 days before you get here.