It’s easy to find us. We’re right in the heart of downtown Chicago.
The John Hancock Center or 'Big John' (as the locals call it), is so tall that there's no way you could miss it. Located downtown, most of Chicago's hotels are in this area so it could just be a stroll away from where you're staying. You can also cab it, trolley it, train it, or - if you’re driving - park it! We have 716 parking spots right in the building.
From the Kennedy Expressway exit at Ohio Street (both Ohio exits are eastbound only) and go east to Michigan Avenue. At Michigan, take a left (north), then carry on to Delaware Street then turn right (one-way heading east). Unload at the first building entrance. The escalator in the Delaware lobby will bring you straight to our entrance.
Traveling south on Lake Shore Drive exit at Michigan Avenue. Carry on south on Michigan to Delaware Street, turn left (one-way heading east) and unload at the first building entrance. The escalator in the Delaware lobby will bring you straight to our entrance.
Traveling north on Lake Shore Drive exit at Monroe Street and go west to Michigan Avenue. At Michigan, turn right (north). Carry on north until Delaware Street then turn right (one-way heading east). Unload at the first building entrance. The escalator in the Delaware lobby will bring you straight to our entrance.
For information en route, weekdays 9:00am-5:00pm, please call 1.312.751.3681. All other times, please call 1.312.654.2892
The most convenient and inexpensive parking in the area is located at John Hancock Center with entrances off Chestnut (westbound) and Delaware (eastbound). We've got 716 parking spots so there's plenty of space, and it's under cover.
Better still, visitors to JHO get a discounted parking rate - $10 for up to 3 hours when you validate your ticket. Check out the details here.
CTA (Chicago Transit Authority) buses run along Michigan Avenue 24 hours a day, and stop within steps of John Hancock Center. So why not take the green option? Go to transitchicago.com for more information.
Disabled & parent-friendly access
Access is available from our parking garage, Delaware and/or Chestnut entrances. Although all entrances are disabled and stroller friendly, it's better to access the building from the Delaware entrance to ensure direct access to the concourse level via elevator. Disabled and parent friendly bathrooms are located on both the lower concourse level of John Hancock Center and John Hancock Observatory on level 94.