The JHO Experience Lavazza Espression Café Our Hours, Prices Directions to JHO Make a Day of It Free Concierge Souvenirs with Altitude Feedback from Visitors Great Towers
It’s easy to find us. We’re right in the heart of downtown Chicago.
Location
Big John as the locals call it, is so tall that you can’t miss it, it looks just like you’ve seen in the movies! Most of the hotels are in this area so you can walk it, cab it, trolley it, train it or - if you’re driving - park it! We have 750 parking spots right in the building.
Navy Pier, the Lake, The Magnificent Mile® – it’s all here!
As you can see we are located in the best part of the city – and where it all began centuries ago down by the waterfront. Make a day of it and stroll down to Navy Pier, go on an architectural tour or shop The Magnificent Mile®. (American Girl and the Water Tower Shopping Plaza are right next door!)
Hours of operation
We're open daily from 9:00am to 11:00pm (last admission at 10.30pm). So come in early or stay late and enjoy at the world's highest Lavazza Espression café!
Best times to visit
To avoid the crowds, come before 11:00am or after 6:00pm. You can find specific sunset times at sunrisesunset.com. (By the way, any time at night is good for those starry skylines.)
Driving directions
From the Kennedy Expressway exit at Ohio Street (both Ohio exits are eastbound only) and go east to Michigan Avenue. At Michigan, take a left (north), then carry on to Delaware Street then turn right (one-way heading east). Unload at the first building entrance. The escalator in the Delaware lobby will bring you straight to our entrance.
Traveling south on Lake Shore Drive exit at Michigan Avenue. Carry on south on Michigan to Delaware Street, turn left (one-way heading east) and unload at the first building entrance. The escalator in the Delaware lobby will bring you straight to our entrance.
Traveling north on Lake Shore Drive exit at Monroe Street and go west to Michigan Avenue. At Michigan, turn right (north). Carry on north until Delaware Street then turn right (one-way heading east). Unload at the first building entrance. The escalator in the Delaware lobby will bring you straight to our entrance.
For information en route, weekdays 9:00am-5:00pm, please call 1.312.751.3680. All other times, please call 1.312.654.2892
Parking
The most convenient parking in the area is located at John Hancock Center with entrances off Chestnut (westbound) and Delaware (eastbound). We've got 750 parking spots so there's plenty of space. Better still it's all under cover.
Public transportation
CTA (Chicago Transit Authority) buses run along Michigan Avenue 24 hours a day, and stop within steps of John Hancock Center. So why not take the green option? Go to transitchicago.com for more information.
Photography
JHO has been voted one of the top 5 best places to take a picture in Chicago. So click away! Cameras are allowed but please take care with flashes and tripods must stay at home.
Disabled & parent-friendly access
Access is available from our parking garage, Delaware and/or Chestnut entrances. Although all entrances are disabled and stroller friendly, it's better to access the building from the Delaware entrance to ensure direct access to the concourse level via elevator. Disabled and parent friendly bathrooms are located on both the lower concourse level of John Hancock Center and John Hancock Observatory on level 94.
